Privacy Policy
Effective Date: 2023.1.1
1. Introduction
2. Information We Collect
3. Cookie and Related Technologies
4. How We Use Your Information
5. Sharing Your Information
6. International Data Transfers
7. Retaining and Deleting Personal
Information
8. Our Policy Concerning Children
9. Links and Third-Party Services
10. Security of Your Information
11. Your Privacy Rights
12. Amendments
13. Contact Us
1. Introduction
CANNON CRACKER, Inc. and/or its affiliates
(“CANNON CRACKER”, “we”, “Company” or “us”) collect and process information
about you (“you”, “user”, or “player”).
We provide mobile games (“Game(s)”),
official sites (“Site(s)”) and services related to the Game (i.e. event,
survey, or customer service) (“Service(s)”) to players.
This Privacy Policy (“Policy”) describes
how we collect, use, and share personal information about you during and after
relationship with us in accordance with applicable data protection laws.
It is important that you read this Policy,
together with any other notice we will provide on specific occasions when we
are collecting or processing personal information about you, so that you are
aware of how and why we are using such personal information and what are your
rights.
2. Information We Collect
We collect information about you and the
Services that you use. This information may be required to enter into a
contractual relationship with you, or to perform a contractual obligation with
you (such as to provide the Service at your request), and failure to provide
any information may result in our inability to provide the requested services.
The information we collect falls into three
different categories:
1) Information collected directly from
you
You may provide us with the following
information when playing our Game and/or using our Services. The information
you provide to us may differ depending on the circumstances.
We are collecting nicknames at the start of
the games, however, nicknames can be duplicated. For example, these include:
- Purchase history, device information, and
records of the issues you experience, etc. (to provide, support, and operate
the games)
2) Information collected automatically
We automatically collect certain
information when you are playing our Games and/or use our Services. The type of
information that we automatically collect may vary, but generally includes:
- Device information (including but not
limited to, IP address, device ID, device model, network type, OS version, time
zone settings, battery status, screen resolution, etc.),
- Device event information, including crash
reports and system activity details (e.g. whether you encountered an error
using our services or lost internet access, etc.), and
- Your browsing behavior while using our
Site and/or Services.
3) Information collected from
third-parties
When you access our Games and/or Services
using a third-party platform, we may receive certain information from your
profile/account on third-party platform’s as permitted by the terms of the
third-party platform and your privacy settings thereon.
For example, if you are playing a
Game using your Google/Apple/Facebook ID, we receive your account
information from Google/Apple/Facebook to identify your Google/Apple/Facebook
ID.
3. Cookie and Related Technologies
We use cookies, pixel and other
technologies to recognize your browser or device, learn more about your
interests, and provide you with essential features and services and for
additional purposes. Approved third parties may also set cookies and related technologies
when you use our site or games.
1) Cookies
Cookies are small files downloaded to your
computer (if your browser is enabled to accept cookies) to track movements
within websites and to customize your experience within the website.
Most Internet browsers will allow you to
erase cookies from your computer hard drive, block acceptance of cookies, or
receive a warning before a cookie is stored.
You should refer to your browser
instructions or “Help” screen to learn more about how to manage cookies. Please
note, however, that if you block cookies, some portions of the Site may not
function properly.
We do not control cookies in third party
ads, and you are encouraged to check the privacy policies of advertisers and/or
ad services to learn about their use of cookies and other technology.
The ads appearing on the Site may be
delivered to you by third-party advertising companies. These companies may use
information about your visits to this and other websites in order to provide
advertisements on the Site and other sites about goods and services that may be
of interest to you.
2) Website Analysis
We use analysis services on this Site to
allow us to record information on the use of this Site and to constantly
improve our offering.
This Site uses Google® Analytics, a web
analysis services offered by Google Inc. (“Google”). We may use the following
advertising functions of Google® Analytics and collect personal information as
provided by Google, and you may withdraw your consent by deactivating such
functions in Google’s advertising settings: Remarketing by using Google®
Analytics; Google® Display Network Exposure Report; Google® Analytics
Demographics and Interests Report; and Integrated service allowing the
collection of data through Google® Analytics by using advertising cookies and
anonymous IDs.
More information about Google’s own privacy
policy can be found from here.
If you wish to opt-out from your
information or data being used by Google Analytics, you may download the Google
Analytics Opt-out Browser Add-on available here.
3) Facebook Pixel
We use tracking tools including the
Facebook Pixel on this Site to better understand your preferences by analyzing
your behavior on our Site and offer you services more in line with your
interests.
This Site uses Facebook Pixel. This allows
user behavior to be tracked after they have clicked on a Facebook ad. This
enables us to measure the effectiveness of our Facebook ads. The data provided
to us is anonymized, i.e. we do not see the information of individual users.
However, this data is stored and processed by Facebook. Facebook may link this
information to your Facebook account and also use it for its own promotional
purposes, in accordance with Facebook’s Data Usage Policy from here.
To opt-out of the collection and use of
information for ad targeting on Facebook, please visit here. In the
application you can opt-out of use of information for purposes of showing ads
that are targeted to your interests.
4) Online Advertising
If you prefer that your personal data is
not processed to receive interest-based ads, you can submit an opt-out request
by contacting us via CANNON CRACKER.help@gmail.com. You should note that
if you opt-out of receiving interest-based or targeted advertising, you will
still see advertising, and you may see advertising for CANNON CRACKER products
and Services, but that advertising will not be targeted using your personal
data.
Opting out of interest-based advertising at
a device level: You can choose to prevent your device's ad identifier from
being used for interest-based advertising, or you can reset your device's ad
identifier by changing your device's settings. Settings vary from device to
device, but you will usually find the ad identifier settings under
"privacy" or "ads" in your device's settings.
5) Anti-Cheat and Fraud Prevention
Technology
We strive to provide a safe and fair gaming
environment for all players.
When you play the Game, we or third parties
may use cookies and similar technologies, or collect data about your machine or
device, for fraud prevention, security and authentication purposes.
We also may use other anti-cheat technology
with our services.
4. How We Use Your Information
We use the collected information for a
variety of purposes, primarily, to provide the Game and the Service
(collectively, the “Game Service”) to players like you and to improve the
quality of the Game Service. These include:
-
Operating and providing the Game Service,
-
Providing opportunities to participate on the events, or
surveys that relating to the Game Service,
-
Providing customer service by collecting and responding to
inquires,
-
Solving technical problems and improving the quality of the
Game Service (for example, to provide realistic gaming environment to
users),
-
Identification of individual players to provide the Game
Service,
-
Technical protection against usage of unauthorized programs,
-
Preventing inappropriate gameplay that could harm other
players,
-
Prevent, detect, identify, investigate, and respond to
potential or actual claims, liabilities, prohibited behavior, and criminal
activity.
In the majority of cases, our processing of
your personal information is necessary to respond to you or process your
request.
We may also process your information to
comply with a relevant legal obligation. From time to time, we may ask for your
consent to use your information for certain specific reasons.
You may withdraw your consent at any time
without affecting the lawfulness of processing based on consent before its
withdrawal by contacting us at the address provided in this Policy.
5. Sharing Your Information
We give permission to third parties,
including service providers which process personal information on behalf of us
to provide customer support and to manage our community.
Examples of these third parties include:
-
third party program restriction providers to block cheating
tools and unauthorized programs,
-
cloud computing service providers to provide cloud storage
services,
-
online survey service providers in order to improve the Game,
-
third party payment service providers (including but not
limited to App Store, Google Play) to assist with payment for transactions
or providing withdrawing service for sellers,
-
customer service providers to answer users’ inquiries.
We may also share your information where
such disclosure is essential to comply with a legal obligation or a lawful data
access request, pursuant to a merger or acquisition, with our affiliates for
the purposes described in this Policy, or where you have otherwise provided
your consent or at your direction.
6. International Data Transfers
We operate globally and transfer your data
to countries and other regions outside of where you are located.
If your personal information is
transferred, stored or processed by us, we will take reasonable steps to
safeguard the privacy of personal information.
For certain countries we process the data
in certain regions (as set out in more detail below).
7. Retaining and Deleting Personal
Information
In principle, we will remove your personal
information without delay after the purpose of collecting personal information
is achieved.
Personal information stored in physical
form will be shredded or incinerated, and personal information stored
electronically will be removed using technical measures in a way that the
information cannot be reproduced.
However, we may retain your personal
information even after you have closed your account with us or we have ceased
providing Services to you, if retention of your personal information is
reasonably necessary to comply with our legal obligations, meet regulatory
requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce
this Policy or any other agreement we may have with a player.
8. Our Policy Concerning Children
We do not knowingly collect, use or share
any information about children (generally considered to be under the age of 13
in the U.S. or depending on the country where you reside) without verifiable
parental consent or as permitted by law. If you are a parent or guardian and
you believe your child has provided us with information, you can contact us and
request your child’s information to be deleted from our system.
9. Links and Third-Party Services
If you click on a link to a third-party
website, including, without limitation, an advertisement, you will leave this
website and go to the site you selected. Because we cannot control the
activities of third parties, we do not have responsibility for any use of your
personal information by such third parties, and we cannot guarantee that they
will adhere to the same privacy and security practices as we do.
We encourage you to review the privacy
policies of any other service provider from whom you request services. If you
visit a third-party website that is linked to the Site, you should consult that
site’s privacy policy before providing any personal Information.
10. Security of Your Information
We have put in place appropriate security
measures, including encryption and de-identification, to prevent your personal
information from being accidentally leaked, used or accessed in an unauthorized
way, altered or disclosed. In addition, we limit access to your personal
information to those employees, agents, etc. who have a business need to know.
They will only process your personal information on our instructions, and they
are subject to a duty of confidentiality. We have put in place safety procedures
to deal with any suspected data security breach and will notify you and any
applicable regulator of a suspected breach where we are legally required to do
so. However, we will not be responsible for any problems that may arise of
despite those safety measures and procedures, such as your negligence or
problems on the internet.
Please note that no data transmission over
the internet is 100% secure, and that complete security of any information we
collect and use therefore cannot be guaranteed.
11. Your Privacy Rights
Subject to limitations in applicable law,
you are entitled to object to or request the restriction of processing of your
personal information, and to request access to, rectification, erasure, and
portability of your own personal information. To make a request concerning your
rights or if you have any other question, please contact us by sending an email
to the address specified in the Article 13.
We respond to all requests we receive from
individuals wishing to exercise their data protection rights in accordance with
applicable data protection laws.
<SUPPLEMENTAL TERMS – JURISDICTION
SPECIFIC>
In the event of a conflict between of the
supplemental Terms – Jurisdiction Specific that are relevant to your
jurisdiction from which you are playing our Games or using our Services, and
the rest of the Policy, the relevant jurisdiction’s Supplemental Terms –
Jurisdiction Specific will supersede and control.
[United States]
1) California
If you are a California resident, you may
have additional rights. You have the right to know whether your personal
data is sold or shared and the right to opt-out of the sale or sharing of your
personal information by us for targeted advertising purposes with
the following steps under Article 5.
Right to Opt-Out: We use and share
your personal information only in accordance with this Policy. You have the
right to opt-out of data sharing.
Do Not Track: California law requires
us to inform you how we respond to web browser Do Not Track signals. Because
there is no industry or legal standard for recognizing or honoring Do Not Track
signals, we do not respond to Do Not Track signals at this time.
Exercising your rights: If you want to
exercise your California privacy rights or if you have any questions regarding
our practices, please e-mail us at CANNON CRACKER.help@gmail.com.
2) Nevada
If you are a Nevada resident, we do not
sell your personal information that we collected, nonetheless, if you are
Nevada residents who purchased our game items or goods from us, you may submit
a request to record your preference to opt out for the future.
You have the right to know whether your
personal data is sold or shared and the right to opt-out of the sale or sharing
of your personal information by us for targeted advertising purposes with the
following steps under Article 3.
Right to Opt-Out: We use and share
your personal information only in accordance with this Policy. You have the
right to opt-out of data sharing.
Exercising your rights: If you want to
exercise your California privacy rights or if you have any questions regarding
our practices, please e-mail us at CANNON CRACKER.help@gmail.com.
[EEA, Switzerland and UK]
If you are an EEA, Switzerland and UK
residents, you may have additional rights.
For detailed information on how we handle
your personal data in compliance with the General Data Protection Regulation
(GDPR), please refer to our dedicated GDPR
Privacy Policy.
12. Amendments
We may amend, at our discretion, any
portion of this Policy at any time by posting or displaying the amended this
Policy on our Site.
You will be deemed to have accepted such
amendments by continuing to use the Service, so please review it frequently.
13. Contact Us
If you have any questions about this
Policy, or your dealings with this Site, please contact us by using one of the
following communication channels.
We have designated the following persons as
the Chief Privacy Officer and Personal Information Manager to remain
responsible for responding to user inquiries regarding personal information and
resolving any related complaints.
Name: HyungGoon, Seo
Division: Development Div.
E-mail: cannoncracker.help@gmail.com
Address: 11F, 63, Ttukseom-ro 1-gil, Seongdong-gu, Seoul, Republic of Korea